Avalon Water Dispenser Manual: A Comprehensive Guide
Avalon offers bottled water dispensers in stainless steel and black, with a 5-gallon capacity, ensuring convenient hydration for homes and offices․
This manual provides detailed instructions, troubleshooting, and warranty information for optimal Avalon cooler performance and longevity․
Avalon water dispensers are designed to provide convenient and refreshing hydration, offering a variety of models to suit diverse needs․ From top-loading to bottom-loading options, Avalon caters to both home and office environments․
These dispensers boast features like dual-stage filtration, ensuring clean and great-tasting water․ Select models even include a self-cleaning function for enhanced hygiene and ease of maintenance․
Avalon prioritizes user satisfaction, offering a one-year warranty upon registration within 30 days of purchase․ The company’s commitment extends to readily available customer support and resources, including a comprehensive website and responsive customer service team․
With a focus on quality and innovation, Avalon aims to deliver a superior water dispensing experience․
Understanding Your Avalon Model
Each Avalon water dispenser model offers unique features and specifications․ Identifying your specific model is crucial for accessing the correct support and troubleshooting information․ Your Avalon model number, essential for warranty claims and parts lookup, can be located in your user manual․
Alternatively, it’s typically printed on a label affixed to the back of the water cooler unit itself․ Knowing your model – such as the A3 or A12 series – allows you to pinpoint relevant instructions and ensure optimal performance․
Avalon provides detailed product information on their website, enabling users to quickly understand their dispenser’s capabilities․
Locating the Model Number

Finding your Avalon water dispenser’s model number is a straightforward process․ Begin by consulting the original user manual that accompanied your purchase; the model number is prominently displayed within its pages․ If the manual is unavailable, locate the label on the rear of the water cooler unit․
This label, usually a small sticker, contains vital information, including the model number․ It’s essential for accessing specific support resources, ordering replacement parts via Parts Town, and verifying warranty coverage․
Accurate identification ensures you receive the correct assistance for your Avalon cooler․
Setting Up Your Avalon Water Dispenser
Proper setup is crucial for ensuring your Avalon water dispenser functions optimally․ Begin with a thorough inspection of all components, verifying everything is present and undamaged․ Before first use, perform an initial cleaning of the dispenser’s interior and exterior with a mild detergent and warm water․
Next, carefully install the water bottle, ensuring a secure connection to prevent leaks․ The process varies slightly depending on whether you have a top-loading or bottom-loading model․ Refer to the specific instructions for your Avalon model․
Finally, plug in the unit and allow it to cycle through a few dispensing rounds before consumption․
Initial Setup and Cleaning
Before using your new Avalon water dispenser, a meticulous initial setup and cleaning process is essential․ Unpack all components and remove any protective film․ Wipe down the exterior with a soft, damp cloth․ For the interior, prepare a solution of mild dish soap and warm water․

Carefully pour the soapy water into the reservoir and dispense through all spouts – hot, cold, and room temperature – to cleanse the internal lines․ Repeat this process with clean water several times until all traces of soap are removed․
This ensures a fresh, clean drinking experience from the very first use․
Installing the Water Bottle
Proper water bottle installation is crucial for your Avalon dispenser to function correctly․ First, remove the safety seal from the bottle cap․ Carefully lift the bottle and align it with the designated bottle receiving area – either top or bottom loading, depending on your model․
For top-loading models, gently lower the bottle onto the spike․ For bottom-loading models, slide the bottle into the cabinet until it clicks securely into place․ Ensure a tight seal to prevent leaks․
Always use a genuine Avalon or compatible 5-gallon water bottle for optimal performance․
Operating Your Avalon Water Dispenser
Your Avalon dispenser offers three temperature options: hot, cold, and room temperature․ To dispense water, simply press the corresponding paddle or button․ The hot water paddle often features a safety lock to prevent accidental activation – lift and press simultaneously․
Allow a few moments for the dispenser to prime after initial setup or bottle replacement․ If no water is dispensing, check the bottle installation and power connection․ The cold water function may take several hours to reach optimal temperature․

Enjoy convenient, filtered hydration with your Avalon cooler!
Dispensing Hot Water
Avalon water dispensers provide conveniently heated water for tea, coffee, and other hot beverages․ The hot water paddle typically incorporates a safety mechanism to prevent accidental dispensing, especially important around children․

To access hot water, lift the safety lock – usually a small tab above the paddle – and simultaneously press the paddle downwards․ Be cautious, as the dispensed water will be hot! Avoid overfilling your cup to prevent spills and potential burns․
Ensure the dispenser is properly connected to a grounded electrical outlet for optimal heating performance․
Dispensing Cold Water
Avalon water dispensers offer refreshingly cold water, perfect for immediate hydration․ To dispense cold water, locate the designated cold water paddle – usually blue in color – on the front of the unit․
Press the paddle firmly to initiate the flow of chilled water․ The dispenser utilizes a cooling system, so it may take a few moments for the water to reach its coldest temperature after initial setup or prolonged inactivity․
If no cold water is dispensing, check the water bottle is correctly installed and not empty․ Refer to the troubleshooting section for further assistance․
Dispensing Room Temperature Water
Avalon water dispensers conveniently provide water at room temperature, ideal for various uses beyond drinking․ To access room temperature water, identify the corresponding paddle – often white or unmarked – on the dispenser’s front panel․
Press this paddle firmly to release water at ambient temperature․ This feature is useful for preparing beverages like tea or coffee, or for filling containers without the need for heating or cooling․
Ensure the water bottle is properly installed and contains sufficient water for consistent dispensing․ If experiencing issues, consult the troubleshooting guide for potential solutions․
Avalon Water Dispenser Features
Avalon water dispensers boast several key features enhancing user experience and water quality․ A prominent feature is the Dual Stage Filtration System, improving taste and reducing impurities․ Select Avalon models include a convenient Self-Cleaning Function, simplifying maintenance and ensuring hygiene․
These dispensers accommodate standard 5-gallon water bottles, offering versatility in water sourcing․ The sleek design, often available in stainless steel and black finishes, complements various environments․ Avalon prioritizes customer satisfaction with a commitment to quality and a replacement or refund policy if unsatisfied․
Dual Stage Filtration System

Avalon water dispensers utilize a Dual Stage Filtration System designed to significantly improve the quality of your drinking water․ This system effectively reduces chlorine, sediment, and other impurities that can affect taste and odor․ The first stage typically captures larger particles, while the second stage focuses on refining the water further․
This multi-stage process ensures a cleaner, fresher taste, providing you with consistently high-quality hydration․ Regular filter replacement, as outlined in the maintenance section, is crucial for maintaining optimal filtration performance․ Enjoy peace of mind knowing your Avalon dispenser delivers purified water․
Self-Cleaning Function (Specific Models)
Certain Avalon water dispenser models feature a convenient self-cleaning function, designed to minimize manual cleaning efforts and maintain optimal hygiene․ This automated cycle thoroughly flushes the water lines, removing potential buildup and ensuring consistently fresh-tasting water․
Refer to your specific model’s instructions for initiating and managing the self-cleaning process․ While this feature reduces the frequency of manual cleaning, regular maintenance, including exterior wiping and reservoir sanitation, remains essential․ Utilizing the self-cleaning function contributes to a longer lifespan and enhanced performance of your Avalon dispenser․

Troubleshooting Common Issues
Encountering issues with your Avalon water dispenser? Several common problems have straightforward solutions․ If experiencing no water dispensing, ensure the water bottle is correctly installed and not empty․ For cold water issues, verify the unit is plugged in and the cooling switch is activated․
Leaking can often be traced to a loose bottle or improper installation․ Regularly check connections․ If problems persist, consult the detailed troubleshooting section within your user manual or visit Avalon H2O’s website for support․ Remember to always prioritize safety and disconnect the unit before attempting any repairs․
No Water Dispensing
If your Avalon dispenser isn’t dispensing water, the first step is to confirm the water bottle is properly installed and adequately full․ A seemingly full bottle might have an internal issue preventing flow․ Ensure the probe is fully inserted into the bottle’s opening, creating a secure seal․
Check for any kinks or obstructions in the water line․ If the problem continues, the unit may require descaling, or there could be an internal pump malfunction․ Refer to the self-cleaning function instructions (if applicable to your model) or contact Avalon customer service for assistance․
Cold Water Not Dispensing
When your Avalon dispenser fails to deliver cold water, begin by verifying the unit is plugged in and receiving power․ Allow sufficient time – typically several hours – for the cooling system to reach its optimal temperature, especially after initial setup or bottle replacement․
Inspect the cooling switch; ensure it’s activated․ If the issue persists, sediment buildup could be hindering the cooling process, necessitating a thorough descaling․ A malfunctioning compressor or cooling fan might also be the cause, requiring professional repair or contacting Avalon support for guidance․
Leaking Water Dispenser
A leaking Avalon water dispenser often indicates a problem with the bottle installation or internal seals․ First, confirm the water bottle is securely fitted and the probe is correctly positioned․ Check for cracks or damage to the bottle itself․ Inspect the drip tray for overflow, which could signal a blocked drain line․
Loose connections within the dispenser, particularly around the water lines, should be tightened․ If the leak continues, a faulty valve or internal component may require professional attention․ Contact Avalon customer service for assistance and potential repair options․
Maintenance and Cleaning
Regular maintenance ensures your Avalon water dispenser delivers clean, fresh water․ Establish a cleaning schedule, wiping down the exterior with a damp cloth weekly․ The drip tray should be emptied and cleaned frequently to prevent bacterial growth․
Descaling is crucial, especially in areas with hard water․ Mineral buildup can affect performance and water quality․ Follow the descaling instructions in your manual, typically involving a vinegar and water solution․ Rinse thoroughly after descaling․ Consistent cleaning extends the lifespan of your Avalon cooler and maintains optimal functionality․
Regular Cleaning Schedule
To maintain optimal hygiene, implement a consistent cleaning schedule for your Avalon water dispenser․ Weekly, wipe down the exterior surfaces with a soft, damp cloth, avoiding abrasive cleaners․ The drip tray should be emptied and washed with mild soap and water every few days to prevent spills and bacterial growth․
Monthly, sanitize the dispensing nozzles․ A thorough cleaning, including descaling (as needed based on water hardness), should occur every three to six months․ This prevents mineral buildup and ensures consistently fresh-tasting water․ Regular attention extends the life of your Avalon cooler․
Descaling the Water Dispenser
Over time, mineral deposits can accumulate inside your Avalon water dispenser, affecting performance and water quality․ Descaling removes these deposits․ First, unplug the unit and empty any remaining water․ Prepare a descaling solution using a commercially available descaler or a mixture of white vinegar and water, following product instructions․
Pour the solution into the water reservoir and run it through the hot and cold water taps until the reservoir is empty․ Rinse thoroughly by repeating the process with fresh water several times to eliminate any residual descaling solution․
Warranty Information
Avalon stands behind the quality of its water dispensers with a comprehensive warranty․ Registration within the first 30 days of purchase activates a one-year warranty, covering defects in materials and workmanship․ Visit www․avalonh2o․com/register-my-avalon-cooler to register your cooler quickly and easily․
Warranty coverage details include repair or replacement of defective parts․ Please retain your model number and order information for warranty claims․ The warranty does not cover damage resulting from misuse, accidents, or unauthorized repairs․ Contact Avalon customer service for assistance with warranty claims․

Registering Your Avalon Cooler
Registering your Avalon water cooler is a simple process that activates your one-year warranty, ensuring peace of mind and access to full support․ To register, visit the official Avalon H2O website at www․avalonh2o․com/register-my-avalon-cooler․
You will need your model number, readily found in your user manual or on the back of the unit, and your order information․ Completing the online form takes only a few minutes․ Prompt registration guarantees coverage against potential defects and demonstrates your ownership for future service needs․ Don’t delay – register today!

Warranty Coverage Details
Avalon provides a one-year warranty on all new water coolers, covering manufacturing defects in materials and workmanship from the original purchase date․ This warranty doesn’t cover damage resulting from misuse, accidents, or unauthorized repairs․
Specifically, it protects against failures during normal household use․ Avalon will, at its discretion, repair or replace the defective unit or components․ To initiate a warranty claim, retain your proof of purchase and contact Avalon customer service․ Satisfaction is guaranteed; if you’re unhappy, they’ll replace or refund!
Safety Precautions

Avalon water dispensers require careful attention to electrical and water safety․ Always ensure the unit is plugged into a grounded outlet, avoiding extension cords․ Never immerse the base in water; wipe clean with a damp cloth only․
Regarding water quality, use only potable water sources and regularly clean the dispenser to prevent bacterial growth․ Do not dispense hot water near children․ Inspect the power cord for damage before each use․ Disconnect the unit during cleaning and when not in use for extended periods․
Electrical Safety
Avalon water dispensers operate on standard electrical power, demanding strict adherence to safety guidelines․ Always plug the unit into a properly grounded outlet, avoiding any use of adapters or extension cords․ Inspect the power cord regularly for damage – do not operate if frayed or exposed wires are present․
Never immerse the base of the dispenser in water or any other liquid․ Ensure hands are dry before handling the plug․ Disconnect the unit from the power source before cleaning or performing maintenance․ Avoid operating the dispenser in damp environments․
Water Quality Considerations
Avalon water dispensers are designed to enhance the quality of your drinking water, but source water plays a crucial role․ While the dual-stage filtration system improves taste and reduces impurities, it doesn’t guarantee purification of microbiologically unsafe water․
Regularly inspect and clean the water bottle to prevent bacterial growth․ Consider using purified or distilled water for optimal results, especially if your tap water source is questionable․ The dispenser is compatible with standard 5-gallon water bottles․ Always follow local water quality guidelines and recommendations․
Avalon Water Dispenser Models Overview
Avalon offers a diverse range of water dispensers to suit various needs․ The Avalon A3 Series, a limited edition self-cleaning model, provides convenience and enhanced hygiene․ It features a sleek design and efficient filtration․
The Avalon A12 Series, priced at $289․99, boasts dual-stage filtration for superior water quality․ Both series are available in stylish finishes, including stainless steel and black․ Avalon prioritizes customer satisfaction with a guarantee – if you’re not happy, they’ll replace or refund your purchase․ Explore the features of each model to find the perfect fit!
Avalon A3 Series
The Avalon A3 Series represents a premium offering, distinguished as a Limited Edition Self Cleaning Water Cooler Water Dispenser․ This model prioritizes hygiene with its automated self-cleaning function, reducing maintenance efforts․ It’s designed for users seeking a convenient and sanitary hydration solution․
If you encounter issues like no water dispensing, the first step is to ensure the water bottle isn’t empty and needs replacement․ The A3 series combines advanced features with Avalon’s commitment to quality, providing filtered water at your convenience․ Locate your model number for specific support․
Avalon A12 Series
The Avalon A12 Series is a popular choice, currently priced at $289․99, offering a blend of functionality and affordability․ Key product features include a dual-stage filtration system, ensuring clean and refreshing water․ This series provides both cold and room temperature water options, catering to diverse preferences․
Avalon stands behind the A12 with a satisfaction guarantee – if you’re not completely happy, they’ll replace or refund your purchase․ Quick learning resources are available to help you maximize your experience․ Remember to register your cooler within 30 days to activate your warranty at www․avalonh2o․com/register-my-avalon-cooler․
Finding Replacement Parts
Maintaining your Avalon water dispenser is easy with readily available replacement parts․ Parts Town offers a convenient serial number lookup tool to identify the specific components needed for your model․ This ensures compatibility and a seamless repair process․
Utilize Parts Town’s smart manuals and website features to locate diagrams and detailed information about each part․ As of 2025, Parts Town remains a trusted resource for Avalon owners․ Finding the correct replacement part extends the life of your dispenser and ensures continued optimal performance․ Don’t hesitate to leverage these resources for a hassle-free maintenance experience․
Parts Town Serial Number Lookup
Parts Town’s serial number lookup is a vital tool for Avalon water dispenser owners needing replacement parts․ This feature streamlines the process of identifying the exact components compatible with your specific model․ Simply enter your dispenser’s serial number on the Parts Town website․
The system instantly provides a detailed parts list, diagrams, and pricing information․ This eliminates guesswork and ensures you order the correct replacements, avoiding compatibility issues․ Utilizing this lookup service, available as of 2025, saves time and frustration, guaranteeing a successful repair and continued enjoyment of your Avalon cooler․
Customer Support and Resources
Avalon H2O provides comprehensive customer support and resources to ensure a seamless experience with your water dispenser․ Their official website, www․avalonh2o․com, is a central hub for manuals, FAQs, and troubleshooting guides․
For direct assistance, customers can contact Avalon’s customer service team․ They offer support via phone and email, addressing concerns ranging from installation to warranty claims․ Registration within 30 days of purchase at avalonh2o․com/register-my-avalon-cooler activates your one-year warranty, demonstrating Avalon’s commitment to customer satisfaction․
Avalon H2O Website
The Avalon H2O website serves as a primary resource for all Avalon water dispenser owners․ It features a dedicated support section with downloadable user manuals for various Avalon models, allowing users to quickly access information specific to their unit․
The site also offers a wealth of troubleshooting guides, addressing common issues like no water dispensing or cold water malfunctions․ Furthermore, the website facilitates warranty registration, ensuring customers can easily activate their coverage․ Avalon provides smart manuals and website features for enhanced user experience, including a serial number lookup tool․
Contacting Customer Service
For personalized assistance with your Avalon water dispenser, reaching out to their customer service team is recommended․ While specific contact details aren’t explicitly provided in the snippets, the Avalon H2O website is the best starting point to locate current contact information․
Customers experiencing issues like no cold water or leaks can seek direct support․ Avalon emphasizes customer satisfaction, offering replacements or refunds for products that don’t meet expectations․ Ensure you have your model number and order details readily available when contacting support for efficient assistance․